Expansion of cloud-based scheduling and hourly workforce management solution is backed by new regional team, multi-language support and GDPR compliance
Shiftboard, a global leader in employee scheduling and workforce management solutions, today announced its expansion into Europe as part of the company’s commitment to help enterprise customers around the world lower labor costs, while increasing employee productivity and engagement. Led by recently hired Vice President of International Operations Ian Herbert-Jones. Shiftboard’s European expansion is highlighted by a new London-based sales and support team as well as increased multi-lingual support within the Shiftboard platform. Additionally, Shiftboard’s European expansion is backed by the company’s compliance with the European Union’s new General Data Protection Regulation (GDPR) laws which went into effect on May 25th.
“Our platform can help companies all across Europe, who have been underserved by traditional workforce management solutions, automate the scheduling of hourly workers and streamline their workforce management processes to increase engagement with their employees and save money,” said Shiftboard President and CEO Sterling Wilson. “Given the diversity in culture and language across the continent, our new multi-language support will provide employers of all sizes with highly-configurable solutions to support their scheduling and workforce operations.”
The Shiftboard platform provides increased access for users across Europe supporting several additional languages including Spanish, Portuguese, French and Dutch. In support of new GDPR laws, Shiftboard now fully complies to GDPR standards with processes and systems for handling its customers’ – and their employees’ – personal data. While the new regulations focus on customers within the EU, Shiftboard’s data security improvements will apply to all its customers worldwide.
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Unlike traditional workforce management solutions that focus on salaried employees, Shiftboard was designed and built specifically around the hourly worker, where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard customers report an 8 times payback on their investment due to Shiftboard’s automation of key workforce scheduling operations including labor forecasting, workforce readiness, worker availability, backfilling, time and attendance, reporting and analysis, and integration with payroll and other back office systems.
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One of Shiftboard’s key partners in Europe is Bullhorn, the global leader in CRM and operations software for the recruitment industry. “Shiftboard is a valuable partner for offering scheduling automation to our staffing industry customers worldwide. Their expanded European presence will be well received by Bullhorn customers,” said Peter Linas, Executive Vice President of Corporate Development and International at Bullhorn. “Through this highly integrated solution, Bullhorn customers can shorten the time to find and place candidates, streamline scheduling operations, and reduce labor costs.”
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