DREAMFORCE 2018Â —Â Salesforce, the global leader in CRM, today announced that The Adecco Group, Barclays, CBS Interactive, Pitney Bowes, REA Group, Ticketmaster and Vodafone are among the more than 4,600 customers joining Salesforce’s Customer Koa Club in 2018, which commemorates those members of the Salesforce Ohana that have been driving innovation, transforming their businesses and getting closer to their customers with Salesforce for more than a decade.
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“In order to succeed, companies today must put their customers at the center of everything they do,” said Brian Millham, President of Global Customer Success and Salesforce Success Cloud. “Salesforce’s Customer Koa Club members demonstrate time and again their commitment to reimagining customer experiences as the world changes around us. We’re incredibly proud to welcome so many new customers to Customer Koa Club this year, and look forward to working with them to blaze new trails to success.”
New Customer Koa Club member Ticketmaster, a Live Nation Entertainment company that drives more than 500 million ticket transactions a year, uses Salesforce to help connect fans to live events through email and mobile campaigns, provide personalized service in its contact centers, and manage VIP experiences at amphitheaters, clubs and theaters. “Ticketmaster connects fans to unforgettable live event experiences—and Salesforce helps us deliver the right message to the right audience at the right time in their journey,” said Kathryn Frederick, EVP, Growth and Insights at Ticketmaster. “As marketers, we’re always innovating and look for trusted partners like Salesforce, who enable us to continue strengthening each and every customer relationship—even at our scale.”
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This year, Customer Koa Club member SunTrust is celebrating 15 years with Salesforce. To celebrate its tenure, SunTrust will be honored on stage at the Success Cloud Dreamforce Keynote at 3 p.m. PT, Thursday, September 27 at Moscone West.
Customer Koa Club offers members exclusive access to events, VIP experiences, regional philanthropy activities, perks and discounts, as well as an awards program. In addition, Customer Koa Club members can now access a new customer community built on Salesforce Community Cloud. The community, which is accessible online and through an exclusive mobile app, provides members with the opportunity to network, share best practices, get access to exclusive content, updates on Customer Koa Club activities and more.
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