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Back-to-Back: Smarsh Positioned Highest Overall for Ability to Execute, Furthest Overall for Completeness of Vision in Gartner Magic Quadrant for Enterprise Information Archiving for Second Straight Year

With 2020 Report, Smarsh Named a Leader for the Sixth Consecutive Year

Smarsh®, enabling organizations to manage the risk and uncover the value within their electronic communications, today announced that analyst firm Gartner has named Smarsh a Leader in its 2020 Magic Quadrant for Enterprise Information Archiving (EIA) 1.

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2020 marks the sixth consecutive year that Smarsh has been identified as a Leader in the Magic Quadrant for EIA. The new Gartner report provides a detailed overview of the EIA market, and evaluates vendors on their completeness of vision and ability to execute. This year, Smarsh was positioned furthest to the right on the Magic Quadrant in completeness of vision and placed highest based on its ability to execute.

“Electronic communications are a critical source of intelligence for today’s enterprise, and are only growing more valuable as we deal with the post-COVID realities of a distributed workforce. The strategic decisions organizations make today about how they mitigate the risk and glean business intelligence from this data will have consequential ramifications down the road,” said Brian Cramer, CEO of Smarsh. “To us, our undisputed and consistent leadership position in the Magic Quadrant validates the vision and execution that Smarsh delivers – and that today’s multinational enterprise requires – to future-proof this data layer for the use cases of today and tomorrow.”

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Over the past 12 months, major drivers behind the company’s success have included:

  • Enhanced capture and archive support for a host of increasingly critical workplace collaboration tools, including Microsoft Teams and Zoom, as well as mobile-first applications like WhatsApp and WeChat. As highly regulated industries embrace the work-from-home model, businesses need the right solution to manage risk, and to meet their compliance and e-discovery obligations. This includes being able to capture and monitor multi-modal communications from platforms that are increasingly being used to enable the distributed, global workforce.
  • The delivery of unprecedented flexibility and scale to global enterprises through Enterprise Archive, the first of its kind to bring cloud scale and multi-cloud deployability to the enterprise information archiving space. The Enterprise Archive is deployable via Amazon Web Services and Microsoft Azure. Enterprise Archive, Enterprise Supervision and Enterprise Discovery are all available through Microsoft’s One Commercial Partner program.
  • Expanded archiving and transcription support for voice content within both its Enterprise Archive and Professional Archive platforms. Smarsh customers can now search, supervise and play back voice content from virtually any telephony system, voice-enabled application or media recorder. This also includes Zoom chat, voice and video recordings, and Microsoft Teams voice.
  • Groundbreaking text message archiving solution for the federal government. Federal Archive captures, retains, searches and produces employee text messages in support of records preservation, Freedom of Information Act (FOIA) and litigation preparedness initiatives. It is the only text message archiving solution with FedRAMP Authorization available on the market today.

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