ServiceSource International, Inc., the customer journey experience company, today announced it will discuss its newest insights to equip today’s technology leaders with selling strategies for the digital era at Technology & Services World (TSW) Conference, Oct. 18-20.
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“During this session, we will explore how to use best practices for virtual selling in today’s business-to-business climate.”
During the event, ServiceSource’s Vice President of Global Account Management, Charlie McCarter, will present a speaking session entitled “Maximizing Customer Relationships in a Virtual World.”
“We are amid a great technological transformation that began a few years ago but has accelerated significantly through the pandemic. Customers are more informed and tech-savvy, and companies now have a plethora of digital tools and channels to connect with and educate these customers more intelligently, intently, and proactively. This paradigm shift means that the need for human connection or the coveted ‘moment of truth’ in a customer journey experience is now more important than ever,” said McCarter. “During this session, we will explore how to use best practices for virtual selling in today’s business-to-business climate.”
In the Expo Hall at Booth 115, company representatives will discuss how ServiceSource helps the world’s leading businesses create exceptional customer journey experiences (CJX®) using its High-Performance Sales Methodology and an industry-leading combination of people, process, and data-powered insights. ServiceSource drives billions of dollars of incremental revenue for its clients each year using its inside sales, customer success, renewals, and channel management solutions that give its clients the ability to quickly scale resources, increase speed to market, and amplify growth.
Held virtually and on-site at the Aria Resort & Casino in Las Vegas, TSW features the world’s leading tech companies discussing how to respond to today’s technology and services challenges and is an event of The Technology & Services Industry Association (TSIA). To learn more about ServiceSource at TSW, visit the company’s event page.
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