Salesforce Expands Into Japan With a New Data Center in Kobe

The leading marketing cloud company opened its second data center in Japan to deliver the Salesforce Intelligent Customer Success platform to customers locally

Salesforce is expanding further into Asia with a new data center. The CRM provider announced that it has opened its second data center in Japan, located in Kobe in the country’s Kansai region. The new data center will enhance the company’s ability to deliver the Intelligent Customer Success Platform including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more.

“The new data center will support the unprecedented growth we’ve seen in the region and further accelerate the adoption of the Intelligent Customer Success Platform. This is one of our commitments to Japan.”

Additionally, the new data center will also provide associated solutions from Einstein, reaching and collaborating with companies in Japan and the broader Asia-Pacific region.

Shinichi Koide, chairman, President and CEO, Salesforce Japan expressed his delight on the new development. Koide says, “We are pleased to announce the opening of our second data center in Japan. With this new data center, along with the first local data center opened in 2011 in Tokyo, Salesforce will be able to continue delivering exceptional reliability and performance to customers.”

Salesforce’s decision to expand into East Asia comes as a result of a prolific Q4 of FY17. The leading CRM maker acknowledged that the Asia-Pacific region (including Japan) was their fastest-growing region, growing at 30% in constant currency.

With the addition of the company’s second Japanese data center in Kobe, Salesforce is poised to deliver the Intelligent Customer Success Platform locally to more customers, including Canon Marketing Japan, Inc., Meiji Yasuda Life Insurance Company, and Sompo Japan Nipponkoa Insurance Inc., Ltd.