EMC Insurance Companies Moves to Update Its Agency Distribution Management Systems with SaaS to Support Optimized Agent Experiences
Commercial lines insurer invests in Duck Creek Distribution Management
Duck Creek Technologies (NASDAQ: DCT) announced today that EMC Insurance Companies has selected Duck Creek Distribution Management, a software-as-a-service (SaaS) solution offered via Duck Creek OnDemand, to optimize relationships with the agents and agencies that represent the carrier. Duck Creek Distribution Management’s depth and breadth of functionality were cited as major factors in EMC’s decision to modernize its agency management systems.
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Duck Creek Distribution Management is a modern producer relationship management system that enables insurers to tailor all aspects of the producer lifecycle to attract, retain, increase productivity, and build trust with agents, brokers, MGAs, and other intermediaries. As a modern SaaS application, Distribution Management digitally transforms workflows to increase business agility, streamline operations, and ensure continuous compliance.
“Distribution Management offers us the tools we need to better manage our producers in a SaaS environment, and also allows us to enhance relationships with our independent agent partnerships,” said Joe Riesberg, EMC Senior Vice President – Chief Information Officer. “Duck Creek Distribution Management digitally transforms operations and enhances experiences by automating a number of activities, and we look forward to using this critical functionality as we grow and expand our reach.”
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“To help carriers ensure that relationships remain productive, Distribution Management empowers sales managers and field representatives to create differentiated onboarding experiences, build targeted performance and incentive plans, and nurture producers with timely and valuable information,” said Prasad Boppana, VP of Product Management for Distribution Management at Duck Creek Technologies. “Our team is proud to support EMC as it moves forward with its digital transformation and adoption of evergreen SaaS technology, and to provide the solutions and expertise it needs to accelerate its success.”
