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COVID-19 Insights: Quantzig’s Latest Success Story Illustrates How Web Mining and Text Analytics Can Help E-commerce Companies to Build an Effective Business Strategy

Quantzig, global data analytics and advisory firm, that delivers actionable analytics solutions presents a new case study series that focuses on how coronavirus is impacting businesses across geographies. The ongoing crisis has not only impacted the e-commerce industry, but several other industries are also witnessing a rise in pressure from all aspects of the value chain. In such a situation, gaining insights into business operations by monitoring and tracking KPIs across multiple dimensions can help generate data to feed the continuous improvement initiatives of businesses.

Read more: How Contract Acceptance Is Evolving with New Customer Experience Expectations

As leading e-commerce companies fall prey to COVID-19, web mining and text analytics help companies to build an effective business strategy. Here’s how web analytics can help: https://bit.ly/2xh9rWt

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The transformation of the COVID-19 outbreak into a pandemic has brought about significant shifts in business processes and market needs. The pandemic is provoking severe budgetary strains in many segments of the economy, due to which companies are forced to scale down operations to balance the financial impact of the crisis. In this case, the client was looking at expanding its online product offerings by sifting through the massive datasets in their repository to find hidden patterns and uncover meaningful insights.

Read more: How AI is The Key to CPG Growth Amidst Channel Blurring

How Quantzig’s COVID-19 business support solutions can help e-commerce companies?

  • Our specially curated analytics solutions focus on ensuring business continuity to help businesses navigate the crisis
  • We also offer access to a library of best practices and analytics methodologies that can help businesses carry out operations smoothly by identifying the COVID-19 impact areas
  • Our services involve combinations of components like portal access, ad-hoc/steady projects, and consulting services

Read More: Gartner Identifies The Top Five Customer Service Technology Trends For 2020

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