The partnership offers European enterprises comprehensive Teams solutions using Altigen’s suite of applications and services and Voxnube’s Cloud Calling expertise
Voxnube, a UK-based voice cloud expert, has partnered with Altigen Communications, a leading Silicon Valley-based Microsoft Cloud Communications Solutions provider, to offer UK and European enterprises a comprehensive suite of Microsoft Teams solutions. The partnership combines Voxnube’s Teams voice calling solutions with Altigen’s multi-channel intelligent routing solutions. It enables enterprises in the UK and Europe to use Microsoft Teams as their primary communications and collaboration platform including external calling.
Voxnube has developed an end-to-end platform for provisioning, managing and adding new applications to voice calling via Teams. It enables enterprises to provision SIP Trunking, DDI Numbers and calling plan bundles using a single portal and interface. Enterprises benefit from external calling via Teams in addition to intelligent and direct routing as well as apps that include analytics, interactive voice response, workgroup routing, contact centre, call recording and more.
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“As more companies begin to operate in an increasingly online and decentralised business world, the rate of adoption of Microsoft Teams by companies of all sizes has exploded,” said Mike Hejsak, CEO of Voxnube. “Organisations that have adopted Teams are now increasingly migrating from their legacy PBCX and UCaaS platforms to Teams Phone, as evidenced by the 45% year over year growth in Teams Phone users. This creates opportunities for both Altigen and Voxnube, as our core market continues to expand. We’re delighted to be working with Altigen to drive these opportunities home.”
Altigen Communications delivers fully managed Unified Communications services for the Teams Phone System. Its Cloud PBX and Multi-channel Contact Centre solutions natively integrate with Teams Phone System and Office 365 to deliver business-critical communications capabilities.
“There’s a growing opportunity for European enterprises to expand and optimise how they use Teams for collaboration and communications. With the right solutions, enterprises gain new agility and flexibility within their organisation and are able to adapt to changing user behaviours,” said Jerry Fleming, President & CEO at Altigen. “Voxnube is an ideal partner for Altigen, as it has the knowledge and expertise to successfully deliver our Teams based solutions. Voxnube has been instrumental in opening doors for Altigen to both enterprise customers and global telecom resellers so we can bring our solutions to more customers across the UK and Europe.”
Microsoft Teams, part of the Microsoft 365 suite, has more than 300 million monthly active users worldwide. Teams Phone, a licenced add-on to Microsoft Teams, is the market leader in cloud calling with more than 80 million monthly active users.
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Altigen Communications, Inc. (OTCQB:ATGN), headquartered in Silicon Valley, is a leading Microsoft Cloud Communication Solutions provider, delivering fully managed Customer Experience solutions based on the Microsoft platform. Altigen’s SIP trunk services, enterprise customer engagement platform, and innovative UCaaS and CCaaS solutions seamlessly integrate with Microsoft Teams, enhancing and extending business communications capabilities for our customers.
Altigen’s solutions are delivered as fully managed cloud services and are available through our global network of certified resellers.
Voxnube is fully focused on providing services and solutions to businesses via the “voice cloud”. We have partnered with a number of best-in-market organisations to provide Voxnube with the capabilities and features to offer services that are solely developed, orchestrated, and deployed from the cloud to customers, via simple and easy to use portal interfaces.
Our rapidly growing team have a wealth of experience both on a local and international level, having developed and delivered services for large multi-national telecommunication companies across different geographic regions. This experience has led us to a range of services that are rich in features, specifically for Microsoft Teams, but also with the ability to connect into other telephony environments for migration services, or services into Webex calling, SIP registered devices and existing PBXs.
Voxnube the “Voice Cloud” company is a privately held organisation headquartered in the UK with support from numerous expert technology and service partner relationships.
