UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced a strategic partnership with MicroCorp, an AppSmart company, and leading national master agent.
With over 30 years of experience, MicroCorp is the premier master agent for telecommunications, data center, security and cloud services. “MicroCorp represents a large national partner network and is genuinely committed to enabling and empowering the success of its partners,” said Karen Bowman, VP Global Channel at UJET.
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“MicroCorp represents a large national partner network and is genuinely committed to enabling and empowering the success of its partners”
“We’re committed to growing our CCaaS business and are very excited to be partnering with UJET, the top CCaaS 3.0 provider in the contact center space,” said Phil Keenan, President at MicroCorp, “The combination of UJET’s unique approach to modern, digital CX along with MicroCorp’s technology expertise and our decades-long history of strong relationships with world-class service providers will help us deliver critical capabilities to customer service organizations that need to adopt secure, reliable solutions. UJET will truly allow us to usher into the new smartphone era of modern consumer access.”
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This partnership will provide MicroCorp’s advisors full access to UJET’s contact center platform and features, including their unique approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile experience. With UJET’s in-app support, businesses can eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey. Partners can also access the new UJET Virtual Agent which provides proactive, conversational AI to empower both customers and contact center agents.
UJET’s channel partner program supports strategic business partnerships, master agents, and integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact center digital transformation.
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