TriNet, a leading provider of comprehensive human resources, partnered with The Harris Poll to conduct industry-wide pulse surveys to better understand broad COVID-19 sentiment beyond its own small and medium-size business (SMB) customers. The latest round of surveys, released in a whitepaper today, reveal how SMB owners are adapting to the current situation, dealing with the impact of the pandemic on their business and preparing for business continuity for the future.
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According to the survey results 64% of SMB leaders expect their businesses to emerge either stronger or the same as before the pandemic, as most states across the U.S. gradually lift shelter in place orders. Additionally, 88% of SMBs are either creating or amending their business continuity plans after their experiences with the pandemic, including prioritizing health and safety of their employees.
The three surveys were conducted with leaders at over 500 SMBs from April 28 – May 8. Detailed results of the surveys can be found in the whitepaper issued by TriNet.
“Although this pandemic has been one of the most difficult challenges many SMBs have faced, including direct impacts on revenue, employee health and wellness, morale, and plans for the future, we find in these results an underlying optimism and agility, despite the unprecedented hardships. This is the kind of optimism and agility that has come to define the SMB community and will help our economy to move forward and recover,” stated John Gerzema, CEO at The Harris Poll.
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