SalesTech Star

Southwestern Health Resources Chooses Medallia for Experience Management

Medallia, Inc, the global leader in customer and employee experience and engagement, announced that Southwestern Health Resources, the top performing Next Generation Accountable Care Organization in the US, has selected Medallia as its experience management platform of choice.

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“We are excited to partner with Southwestern Health Resources to deliver an innovative and modern approach to driving physician and clinical engagement for better outcomes and a better healthcare system for all”

“We are pleased to work with Medallia to establish a reliable means of measuring physician engagement for our network of more than 5,500 physicians and other clinicians. We found Medallia was able to customize their services to best meet our unique needs. Southwestern Health Resources looks forward to developing a mechanism to help us better partner with physicians and make great care better,” said Greg Harrison, chief communication officer for Southwestern Health Resources.

“We are excited to partner with Southwestern Health Resources to deliver an innovative and modern approach to driving physician and clinical engagement for better outcomes and a better healthcare system for all,” said Jennifer Ortegon, general manager of healthcare for Medallia.

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