Silverline, a digital transformation consultancy headquartered in New York City, has acquired Shift CRM, a Toronto-based company specializing in building solutions on the Salesforce platform for Media and Entertainment organizations. Financial terms of the transaction were not disclosed.
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The addition of Shift CRM reinforces Silverline’s commitment to using deep industry expertise to create unique solutions on the Salesforce platform and Salesforce Media Cloud that enable client success. Shift CRM’s extensive knowledge of the media and entertainment industry will complement Silverline’s decade-long expertise in serving the financial services and healthcare industries. Together with Shift CRM, Silverline will remain at the forefront of delivering industry-focused solutions underpinned by cloud strategy, digital transformation consulting, and managed services capabilities. The combined company will operate under the Silverline brand.
“Bringing together our firms, which were both founded as industry-focused Salesforce consultancies, creates a powerful combination,” said Gireesh Sonnad, Silverline Co-Founder and CEO. “We have long admired the Shift team and their success in the media and entertainment industry. Together, our talent, domain expertise, and geographic reach will position us as the clear leader in the media and entertainment, financial services, and healthcare industries to enable robust growth as we expand our reach and deepen our impact.”
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“We are thrilled to join forces with Silverline, who has a reputation for innovation and industry across the Salesforce ecosystem,” said Jonathon Millman, President, CEO and Founder of Shift CRM, who will join Silverline and lead its media and entertainment activities. “Our firms’ shared commitment to driving client success by applying technical and industry expertise made this a natural fit. We are excited to accelerate our already strong growth with the support of Silverline.”
“We are pleased to be able to continue supporting Silverline and their newly expanded team as they build an industry-leading Salesforce-focused digital transformation firm,” said Andrew Tindel, Principal, Pamlico Capital. “Leading organizations are now even more aware of the opportunity to use digital transformation to create competitive advantage, and Silverline is well-positioned to be a partner of choice.”
“Our partners are a driving force of our growth, and the addition of Shift CRM to Silverline’s industry-first Salesforce business will provide even more value for their customers’ digital transformations,” said Tyler Prince, Executive Vice President, Worldwide Alliances and Channels, Salesforce. “The combination of both companies’ deep rooted industry experiences will help organizations more effectively service their clients with innovative, flexible solutions.”
The acquisition of Shift CRM is another significant milestone for Silverline in its emergence as a global digital transformation provider. In May 2021, the firm partnered with Adapta Technologies to create Silverline Central America, and the New York based firm now has over 450 resources across the United States, Canada, India, El Salvador, and Ukraine.
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