SANDSIV and CX Powercert Services Forge Strategic Partnership to Elevate Customer Experiences in South East Asia
Alliance brings together advanced technology and consulting services to deliver tailored CX solutions for businesses in the region
SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with CX Powercert Services, Asia’s premier consulting firm and a global top 10 contender as ranked by Thinker 360. This collaboration combines SANDSIV’s innovative CX technology with CX Powercert Services’ industry-leading consulting expertise, delivering a comprehensive suite of solutions customized to address the distinct requirements of the region.
The inclusion of CX Powercert Services in SANDSIV’s partner network bolsters the latter’s presence in the APAC market, establishing the alliance as a frontrunner in providing unparalleled CX solutions to businesses throughout the area. This potent union of award-winning consulting services and the globally acclaimed CX technology, sandsiv+, sets the partnership apart.
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Organizations in Malaysia now have the opportunity to capitalize on the collective wealth of experience both partners bring to the table, designing and executing customer experience programs that foster customer loyalty and drive business growth. The partnership is dedicated to delivering bespoke CX solutions that not only cater to the specific needs of businesses but also surpass their expectations. This is achieved by offering an end-to-end managed CX program, encompassing Training and Certification, Coaching and Consulting, and Advisory Services.
Flash quotes:
María Bombarda, Global Partnership Manager of SANDSIV, said: “We are thrilled to announce our collaboration with CX Powercert Services to expand our cutting-edge innovative CX technology across the Malaysian region. We are confident in our ability to assist our clients in leveraging the benefits of automation to optimize their business operations, provide unparalleled customer experiences, and achieve significant growth in their respective industries.”
A. Santhakumaran, Founder of CX Powercert Services commented: “We are excited to share the news of our partnership with SANDSIV. With this collaboration, we are confident in our ability to help businesses in the region streamline their operations, enhance customer satisfaction, and drive growth. By leveraging the power of automation and our innovative technology solutions, we are committed to delivering unparalleled results for our clients and helping them achieve success in their industries.”
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