ReverseLogix, a provider of end-to-end returns management systems, announces a collaboration with Salora ERP, a leading NetSuite consulting firm.
This partnership brings together ReverseLogix’s specialized returns platform and Salora’s deep expertise in NetSuite implementations, customization, and optimization, enabling retailers and manufacturers to manage their reverse logistics operations within their ERP environment with unprecedented ease and efficiency.
ReverseLogix gives retailers and manufacturers a precise, efficient path to manage product returns.
Salora ERP is a distinguished provider of NetSuite ERP services, renowned for its high-touch, white-glove approach and a team of over 50 NetSuite functional and technical experts. Through this partnership, ReverseLogix will provide a robust, fully featured returns management system (RMS) covering the entire returns lifecycle — from customer initiation through inspection, restocking, and resale.
This alliance enables NetSuite customers to streamline reverse logistics workflows, reduce return handling costs, and enhance post-purchase satisfaction. Importantly enough, businesses can do all this while keeping operations fully integrated within their ERP.
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Key Benefits for NetSuite Users
ReverseLogix and Salora ERP aim to:
- Improve customer retention with faster refunds, exchanges, and clear communication.
- Cut return processing times and overhead by centralizing returns logic and automation.
- Seamlessly integrate returns workflows into NetSuite dashboards, reducing manual data exchanges and fragmentation.
- Equip business leaders with actionable data on returns trends, return reasons, and performance metrics directly within the ERP.
- Offer a single, familiar ERP interface where teams can initiate returns, track status, and glean real-time insights — all without toggling between systems.
“We bring NetSuite to life through implementations that is individually tailored to suit operations of every client. Adding ReverseLogix’s RMS means our NetSuite customers gain return-management capabilities that feel native, not bolt-on, reducing friction and improving their bottom line,” said AJ Fagan, VP of Sales, Salora.
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Value for Stakeholders
This partnership specifically supports:
- Operations teams dealing with fragmented workflows and costly manual processes in handling returns.
- Finance and leadership seeking tighter cost control and clearer insights into the impact of returns on revenue and inventory.
- Customer service teams aiming to deliver faster, more transparent return experiences to boost satisfaction and loyalty.
- Retailers and manufacturers using NetSuite ERPÂ who need an integrated solution for managing returns, exchanges, and reverse logistics.
“ReverseLogix’s RMS gives retailers and manufacturers a precise, efficient path to manage returns,” said Gaurav Saran, CEO of ReverseLogix. “By partnering with Salora ERP, we embed that power directly into NetSuite environments, ensuring our clients gain a seamless, data-rich returns experience that aligns with their core systems.”
