SalesTech Star

Kinetic Wholesale and LB Networks Partner to Improve Customer Experience

Windstream | BundleFinders.comLB Networks

Kinetic Wholesale announced an agreement to leverage LB Networks’ OcularIP to enhance data, reporting and analytics for mobile backhaul customers.

“Our announcement today supports our commitment to enhance our customers’ experience by bringing an assured service view,” said Mark Dyman, senior vice president of Kinetic Wholesale. “This provides customers enhanced visibility into our network performance and validates our service levels.”

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The company is currently engaged in a multi-year, $2 billion initiative to dramatically grow its fiber footprint across an 18-state footprint.

“We are excited Kinetic Wholesale selected the OcularIP platform,” said Robert Kittner, executive vice president of Worldwide Sales for LB Networks. “Providing OcularIP’s dynamic service views demonstrates Kinetic Wholesale’s commitment to their customers and provides them with a clear differentiation from carriers that don’t offer this portal view.”

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