Janie and Jack and PredictSpring Partner to Deliver an Enhanced Omni-Shopping Experience

Janie and Jack and PredictSpring Partner to Deliver an Enhanced Omni-Shopping Experience

The children’s retailer went live with PredictSpring’s all-in-one solution in 106 stores in just 18 weeks

PredictSpring, a leader in omnichannel commerce and modern point-of-sale (POS) technology, announced that premium children’s fashion brand Janie and Jack has integrated PredictSpring’s Modern POS into 106 of its stores across the US. PredictSpring’s omnichannel solution unifies the online and in-store shopping experience and empowers Janie and Jack store associates to manage inventory, consult with customers, and complete transactions swiftly.

“Janie and Jack is a design house with every kid at its heart, and we are thrilled to continue meeting the needs of our customers through the integration of PredictSpring’s Modern POS system,” said Mo Beig, Executive Vice President and CFO at Janie and Jack. “The transition from our legacy POS system to PredictSpring’s Modern POS has revolutionized our ability to provide highly personalized, fast, and seamless omnichannel journeys to our valued customers.”

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“This move from a legacy application to a cloud-based omnichannel-focused solution is an important step in our overall digital transformation within our premium children’s brand and part of the Go Global Retail growth playbook.”

In a matter of 18 short weeks, Janie and Jack deployed PredictSpring Modern POS and went live in 106 stores, offering customers the following enhancements:

  • Omnichannel capabilities unifying in-store and online shopping into one seamless journey
  • Microservices-based API architecture to integrate with Janie and Jack’s CRM and other backend systems
  • Clienteling features providing associates with complete customer information including Customer 360, helping associates deliver one-to-one customer experiences
  • Real-time order and inventory management and improvements to real-time reports
  • Remote payment options for ship-from-store orders

“We are excited to bring our Modern POS solution to Janie and Jack stores to help its store associates meet the rapidly evolving demands of the modern consumer,” said Nitin Mangtani, Founder and CEO of PredictSpring. “It has been rewarding to support Janie and Jack’s complex integration needs in such record time, a testament to our powerful APIs and true omnichannel capabilities.”

Jeff Streader, Managing Partner of Go Global Retail which owns Janie and Jack adds “This move from a legacy application to a cloud-based omnichannel-focused solution is an important step in our overall digital transformation within our premium children’s brand and part of the Go Global Retail growth playbook.”

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