CSG announced it has been recognized by Microsoft as their 2020 Media and Communications Partner of the Year award winner. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
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“These partners go above and beyond, delivering timely solutions that solve the complex challenges that businesses around the world face – from communicating and collaborating virtually to helping customers realize their full potential with Azure cloud services, and beyond. I am proud to honor and congratulate each winner and finalist.”
“Modern business models require lightning fast speed to market, cost efficiency, and exceptional customer experience to meet rising demands,” said Ken Kennedy, executive vice president and president, technology and product, CSG. “Microsoft Azure is an important part of CSG’s cloud-first strategy, giving our clients global availability, scalability, data security, and enhanced opportunities to monetize their customer base. We are honored our solutions have been recognized with this award, alongside such highly regarded leaders, products, and technology innovation.”
The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year. Awards were classified in several categories, with honorees chosen from more than 3,000 submitted nominations from more than 100 countries worldwide.
CSG was recognized for providing outstanding solutions and services in the Media Communications industry, residing in the Azure cloud:
- CSG Singleview is a single solution for real-time rating and billing, reducing costs and increasing innovation and consistency across an organization. It allows customers to launch new services and scale quickly with a future proof architecture.
- CSG Mediation allows customers to move transaction processing from offline to real-time, and scale to support high data volumes and peaks in traffic—tens of millions of events processed at once. It also enables activation for any new network service in real time on any network, from a single device to tens of millions simultaneously.
- CSG Automated Collections delivers extensive, multichannel, inbound, and outbound alerting capabilities to millions of customers. The automated collections solution fully integrates with the billing, payments, CRM, and customer communications software, allowing ease of migration and the flexibility to provide customers with immediate payment options and secure promises-to-pay.
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