Chatterspot Partners with VidCalls Adding Shopper Initiated Video Calls to Improve Digital Communications
![Chatterspot Partners with VidCalls Adding Shopper Initiated Video Calls to Improve Digital Communications](https://salestechstar.com/wp-content/uploads/2022/06/Partnership-8-6-2022-3.jpg)
“Chatterspot™ & VidCalls™ unite! Now offering shopper-initiated video calls for optimal digital communication. #NextGenEngagement”
Chatterspot™, a leading auto dealership text & email Automation platform, has announced a strategic partnership with VidCalls™, a pioneer in video routing technology, to enhance their TCPA-compliant text and email marketing services. The integration of VidCalls™ patent-pending video routing technology will revolutionize digital communications, offering consumers an innovative option when responding to an Advertiser’s digital marketing efforts.
As online car shopping becomes increasingly prevalent, Chatterspot™ aims to empower dealerships with an improved way to engage potential car shoppers. With the addition of VidCalls™ shopper-initiated video calls, consumers can now effortlessly connect with dealerships in real-time via a single click on Chatterspot™ dealer’s emails and text messages. Unlike traditional video call solutions, VidCalls™ eliminates the need for passwords, appointments, or identity sharing, ensuring instant and secure connections between shoppers and dealership personnel.
“Over the past two years, we have seen video call usage increase dramatically, so we have expanded our services to incorporate it into our AI marketing products.”
— Michael Wacht, President of Chatterspot
Joel Benson, President of VidCalls™, expressed his enthusiasm about the partnership, stating, “Online car shopping is now the norm, and Chatterspot™ can provide their dealers with a better way to engage car shoppers. Now shoppers can make one easy click on Chatterspot dealer’s emails and text messaging and connect on a video sales call with the dealership in SECONDS.”
Michael Wacht, President of Chatterspot™, highlighted the increasing popularity of video calls in recent years and the strategic decision to incorporate it into their AI marketing products. “Over the past two years, we have seen video call usage increase dramatically, so we have expanded our services to incorporate it into our AI marketing products,” said Michael Wacht. “Chatterspot clients can expect higher engagement and sales with this new feature.”
The collaboration between Chatterspot™ and VidCalls™ signifies a commitment to delivering reliable, and effective marketing solutions for their clients. By enabling online customers to connect with sellers and receive immediate answers to their questions through video calls, this partnership aims to foster higher levels of support, trust, and stronger relationships with customers.
“Providing online customers with the ability to connect with the seller to get any questions answered immediately provides a higher level of support, builds online trust, and relationships,” stated Joel Benson. “When you can respond quickly and meet face-to-face with the consumer, you have a definite advantage.”
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