Capillary Technologies, a global leader in AI-powered customer loyalty and engagement solutions, today announced it has entered into a definitive agreement to acquire SessionM, the customer engagement and loyalty company, from Mastercard.
This strategic acquisition marks Capillary’s most ambitious move to date, following its successful integrations of Brierley and Kognitiv. With SessionM in its portfolio, Capillary reinforces its position as a global leader in enterprise loyalty, offering a leading platform to the world’s most sophisticated enterprise brands.
Read More:Â SalesTechStar Interview with Eric Willcox, CRO at Precisely
Enhancing the Enterprise Customer Experience
Mastercard has identified Capillary Technologies—consistently recognized as a Leader in The Forrester Wave™—as the ideal partner to lead SessionM into its next era of growth.
Building on the momentum of the Brierley and Kognitiv integrations, this acquisition serves as a key step in Capillary’s mission to bring together complementary loyalty technologies to deliver an enhanced platform for clients.
As part of the agreement, a specialized team within SessionM will transition to Capillary, ensuring that the platform’s deep technical expertise is preserved. SessionM’s esteemed global customer base—which includes Fortune 500 retailers, airlines, and CPG brands—will continue to receive the same high-caliber support and service they experienced before the acquisition.
Read More:Â AI-Powered Sales Assistants: A New Era Of Smarter Selling For Small Businesses
Delivering on Public Company Growth Strategy
The acquisition of SessionM is the latest in a series of strategic moves by Capillary, following its successful listing on the Indian Stock Exchange in November 2025.
“M&A has been a key growth strategy for Capillary over the years, and as a public company, we are delivering on that promise to our shareholders and the market,” said Aneesh Reddy, founder & CEO of Capillary Technologies. “By bringing SessionM into our portfolio, we are not just expanding our footprint across the globe; we are further strengthening our loyalty capabilities to deliver one of the industry’s most comprehensive offerings. Our mission remains to provide enterprises across industries with specialized, AI-native loyalty technology solutions.”
Founded in 2012, Capillary Technologies India Limited, a software product company offering artificial intelligence (AI)-based cloud-native Software-as-a-Service (SaaS) products and solutions primarily to enterprise customers globally to develop loyalty of its consumer and channel partners.
