Accenture has received three 2020 Pega Partner Awards from Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, including Partner of the Year for the eighth year in a row. The awards recognize Accenture’s proven ability to drive business transformation and client value with Pega technology.
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“Accenture has demonstrated an outstanding level of innovation in delivering Pega-based solutions that help solve our joint customers’ most critical business challenges”
Accenture received the following awards:
- Partner of the Year — for overall excellence and achievements in end-to-end transformation and innovation across enterprises worldwide.
- Excellence in Growth and Delivery — for driving significant business impact and successful outcomes across global markets.
- Excellence in Digital Transformation — for Accenture’s 1:1 customer engagement transformation work with Rabobank, leading to more than $100 million in revenue and cost savings.
Rabobank is one of the top banks in the Netherlands serving over 10 million customers in 40 countries. After partnering with Accenture, the bank successfully transformed its customer engagement capabilities using the latest Pega technologies, allowing it to reach customers through highly personal and relevant interactions fueled by real-time data. Accenture’s experience in digital transformation, agile delivery and its deeply-skilled Pega team made it possible to digitize several client processes in record time. For example, the first release of Rabobank’s marketing application went live in just three months on web and mobile channels, with an approximately fourfold increase in clickthrough rates via web channels. A digitized outreach process implemented to help collect missing customer data went live within 1.5 months, resulting in 90% complete data collection.
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