SalesTech Star - SalesTech Star

Agents are empowered to do more with a unified, omnichannel workspace embedded within their own Avaya environment. In an era where most contact centers are transitioning to the cloud,…
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Expanded Zendesk integrations underscore Higher Logic Vanilla’s commitment to improving the support capabilities of B2B and B2C organizations by enabling faster resolutions,…
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First-of-its-kind report offers manufacturers and retailers an analysis of consumer attitudes and behaviors to product safety. The release of its first ever consumer product safety…
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IT departments of all sizes are facing the unique challenge of tighter budgets colliding with higher expectations. BetterCloud, the premier SaaS Management Platform provider, released…
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New Feature Streamlines Multilingual Customer Support with Automatic Translations in 74 Languages Keywords Studios' customer support platform, Helpshift, the established leader for…
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Despite prevailing perception that AI will make contact center agents obsolete, Cresta report shows they are embracing AI to work faster, boost skills, and elevate job satisfaction…
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Databook marks a period of exciting innovation by appointing a new technology leader and hiring for numerous open roles. Databook, the leader in AI-powered enterprise sales solutions,…
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New solutions and support are latest indicators of the innovative RCM automation company’s extraordinary momentum, expansive growth Thoughtful AI, an AI-powered revenue cycle…
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OnRamp, the company that delivers seamless customer onboarding by automating and streamlining the post-sales process, announced it has raised $14.2M across a seed and recent Series A…
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Global retail is experiencing a paradigm shift, primarily driven by the burgeoning sector of online shopping. In recent years, this digital marketplace has not only expanded its reach…
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