Axonify’s frontline worker survey highlights training gaps as rising customer incivility threatens worker safety, performance and morale Axonify’s recent report, Polling the frontline: Dealing with difficult customers, highlights a pressing issue: only 2% of frontline workers have not encountered customer
Two eCommerce powerhouses are working together to make selling online easier than ever. Ordoro, the go-to platform for shipping and inventory management, is teaming up with SureDone, a top multichannel eCommerce operations platform, to help online sellers streamline their operations
TTEC Holdings, Inc. , a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its innovative blended healthcare digital sales model, offering cost-efficient, scalable, and personalized solutions for healthcare organizations. This cutting-edge model operates on
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