Hero Digital Acquires Forrester-Recognized B2B Agency Bulldog Solutions B2B customer experience is being reinvented. Hero Digital, a leading independent customer experience company…
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HGC Global Communications Limited (HGC), a fully-fledged fixed-line operator and ICT service provider with extensive local and international network coverage and infrastructure,…
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Vonage, a global business cloud communications leader, announced that Hotelbeds, a leading business-to-business bedbank, has selected its NewVoiceMedia (NVM) solution to better serve…
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FinancialForce, the #1 Enterprise Professional Services Automation (PSA) and the only customer-centric ERP (CCERP) cloud solution launched MyFinancialForce, a customer digital…
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Improved service benefits more than 25,000 employees by embracing new automation and analytics tools Stefanini, a $1 Billion global IT provider, partnered with Acosta, a full-service…
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DisplayBase uses proprietary technology to combine powerful targeting and optimization features to ensure the highest value from display campaigns True Influence, the technology…
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Adelphic, a Viant subscription-based self-service platform for cross-channel programmatic advertising, announced an enhancement to programmatic audio inventory. Through the company’s…
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Customers expect a frictionless experience across all touchpoints, and if a brand cannot deliver such an experience the customer will go elsewhere. If a customer begins a service…
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Avaya Holdings Corp. announced that C3i Solutions, a HCL Technologies company, has implemented customized Avaya communications solutions, turning its contact center into a next…
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New conversational platform, built on ActiveCampaign, releases chat and email in private beta ActiveCampaign, the leader in intelligence-driven sales and marketing automation for…
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