IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced the availability of Atmosphere Managed Solutions, a full-service program that assists customers…
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The world (well, several parts of it) is still in the midst of the on-going Covid-19 crisis. But in order to help economies beat recession, now is the time for businesses across sectors…
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For the third consecutive year, Cengage has won the Customer Relationship Management Institute's NorthFace ScoreBoard Award for top customer support.  The award is based on feedback…
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Infostretch, a leading digital engineering service provider reported that its business fundamentals have remained strong and even improved through the COVID-19 lockdown. The company was…
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Newegg, one of the leading tech-focused e-retailers in North America, has added a new turnkey customer service outsourcing solution to its portfolio of third-party logistics (3PL)…
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If you can offer something of value, your buyers will remember that, even if they don’t buy in that exact moment shares Adam Johnson, Senior Vice President of Sales & Customer…
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AirDroid , a mobile device management (MDM) solution provider, announced the release of a brand new remote support solution for business users, enabling a new and efficient way for…
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Wolters Kluwer, Health announced that the global customer support teams for UpToDate, Ovid and Lippincott have each once again received the NorthFace ScoreBoard Award from the Customer…
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Vonage, a global business cloud communications leader, announced that Onecom has maintained its commitment to outstanding customer service with the Vonage Contact Center by…
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Braze, the comprehensive customer engagement platform, announced that it has received the 2019 NorthFace ScoreBoard Award for superior customer service from Customer Experience (CX)…
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