Salesforce, the global leader in CRM, announced the appointment of Gavin Patterson as President and Chief Revenue Officer. Patterson, who has served as the company's President and CEO…
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The major milestones follow closely after the announcement of a $100 million Series B funding round to further accelerate the Customer Experience Automation (CXA) category …
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Cheetah Digital, a cross-channel customer engagement solution provider for the modern marketer, announces its placement as a leader in Forrester Research’s The Forrester Wave™: Email…
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TimeTrade Systems, the leading provider of enterprise scheduling software, announced that it recently received a majority investment from Clearhaven Partners, a Boston-based…
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Dosh, the fastest-growing cash back ad platform that automatically puts cash into the wallets of consumers, unveiled the results of a new national study on generational expectations and…
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Medallia, the global leader in experience management, announced it has completed the acquisition of the speech-to-text platform, Voci Technologies. Companies are now engaging with…
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The challenges facing today's Chief Information Officers (CIOs) are more complicated and critical than ever before, as these leaders look to help their businesses recover and restart in…
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Namogoo, the pioneer in Customer Journey Hijacking Prevention, announced the acquisition of Personali, a company specializing in AI-powered behavioral analytics tools for personalizing…
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MetaCX, the pioneer in a new outcomes-based approach for managing the customer lifecycle, announced that it has hired industry veteran and former Gartner chief of research, Jake…
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Genesys, the global leader in cloud customer experience and contact center solutions, announced three strategic additions to its executive team, including Eva Majercsik as chief people…
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