Maker of brands such as Marie Callender's, Birds Eye and Healthy Choice unifies its sales, service and marketing on Salesforce to get a 360-degree consumer view Salesforce, the…
Read More...

Avaya Leadership Based on Completeness of Strategy and Performance Avaya Holdings Corp. announced it has been recognized as a Leader in the The Aragon Research Globe for Intelligent…
Read More...

Actifio, the pioneer of copy data management software, announced that Ranajit Nevatia has joined the company as Senior Vice President and General Manager of Actifio GO Sales and Cloud…
Read More...

Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, announced the availability of Bright Pattern Contact Center on Microsoft…
Read More...

8x8, Inc., a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide, announced accelerating momentum for its 8x8 Contact Center…
Read More...

RingCentral Office, Meetings and Contact Center Solutions Enhance Employee Collaboration and Innovation RingCentral, Inc. a leading provider of enterprise cloud communications,…
Read More...

New service launches at ICMI Contact Center Expo 2019 8×8, Inc., a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide,…
Read More...

Vonage, a global business cloud communications leader, announced that Hotelbeds, a leading business-to-business bedbank, has selected its NewVoiceMedia (NVM) solution to better serve…
Read More...

Frost & Sullivan survey sponsored by Genesys focuses on crucial roles of cloud, big data and AI in advancing the connected customer journey It's imperative for companies to…
Read More...

IP telephony, also known as VoIP, is a communication technology that uses Internet services instead of traditional telephony network.
Read More...