New Solution Transforms Performance Management for Contact Centers Calabrio, the workforce performance company, introduced its new Performance Management solution at Customer Contact Week (CCW) Las Vegas 2025, one of the largest gatherings for customer experience professionals in North America. The Performance
ShareCRM launches on Lark App Directory, uniting CRM and team collaboration for seamless customer engagement and productivity in one integrated workspace. ShareCRM, a leading innovator in customer relationship management solutions, announced its official integration with Lark’s ecosystem through inclusion in
Truecaller, the world’s leading platform for identity verification and fraud prevention, announces the launch of Secure Calls, a groundbreaking feature as part of its Truecaller for Business platform. Building upon Truecaller’s established Verified Business platform, Secure Calls represents the next
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