SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, shared the findings from its new report that examines the current…
Read More...

There’s no doubt that Covid has disrupted the world of brick-and-mortar retailers. Already roiling from years of online competition, the virus has represented a new threat. Still, as…
Read More...

Customer service has top priority for the start-up GUURU from Zug, Switzerland. For this purpose, the young company developed GUURU’s smart customer interaction solution, a…
Read More...

Cydcor Addresses the Conundrum of Safe Selling during Pandemic Cydcor, the longtime leader in customer acquisition solutions, has always been a forward-thinking innovator in the…
Read More...

New research shows that 58% of organizations make decisions based on outdated data. The finding comes from a report “Accelerating data-driven decision making: 5 ways to turn crisis-mode…
Read More...

Digital-first customer engagement software recognized for its support to their users and communities for best-in-class response and navigation of COVID-19 and its challenges …
Read More...

A leading global Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands, has won several awards at this years' European Customer…
Read More...

Qualtrics, the leader in customer experience and creator of the experience management category, today announced Delighted AI, an artificial intelligence and machine learning engine…
Read More...

Australia, the United Kingdom, and Canada hit by the largest increase in incidents as data leakage attacks are also on the rise Imperva, Inc., the cybersecurity leader championing…
Read More...

New technology powered by flexible work models will cause companies to rethink workforce strategies; AI-augmented employees will be more engaged, twice as productive, and more…
Read More...