Axonify has appointed Melissa Burghardt as Chief Executive Officer. Co-founder Carol Leaman will continue supporting the company as a Board member. Axonify, the frontline enablement platform trusted by global brands like Walmart, Kroger, Lowe’s and Marriott, is pleased to announce
New analytics tools empower agents and supervisors to optimize performance, staffing, and wellness in real time. VirtualPBX, a leader in business communications solutions, announced the release of two powerful features for its Contact Center product: Personal Dashboards and Occupancy Rate
Nimble Global challenges buyers to demand proof of innovation. Nimble Global, a leader in international workforce compliance, has released a groundbreaking article challenging traditional Vendor Management System (VMS) selection methodologies, providing enterprise buyers with a revolutionary “Show Me” approach to
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