New Platform Integration Enhances Hybrid Human-AI Agent CX Teams Parloa, a leader in Agentic AI for customer experience, announced an integration with Verint, the CX Automation Companyâ„¢, between Parloa’s AI Agent Management Platform (AMP) and Verint’s CX Automation Platform. This
79% of Consumers Say They’ll Pledge Loyalty to Retailers That Absorb Tariff Costs; Lose Trust in Those That Raise Prices. First Insight Suggests a More Nuanced Approach to Pricing. First Insight, the company that leverages AI to transform consumer feedback
Uncertain inventory levels and potential sales declines have retailers on edge; Appriss Retail unveils how managing returns fraud, retail loss, and shrink can strengthen profits Appriss Retail, a leading provider of solutions designed to combat returns and claims fraud and
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