For the first time in Europe, VoIP provider Zadarma has integrated three leading AI-powered voice assistants. This major step opens new opportunities for businesses of all sizes to adopt AI technology in their daily communications. The integration represents one of
Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels Cresta, the leading contact center AI platform for human and AI agents, announced new capabilities for its
TCN, a leading global provider of cloud-based contact center solutions, announced the enhancement of its Business Intelligence (BI) features, seamlessly integrating advanced analytics and reporting directly into its contact center software with a powerful data pipeline builder and inspector to
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