VMG Leads Investment in Platform Generating Shopping Journeys for Human and Agentic Shoppers FERMÀT, the AI-native commerce platform generating brands’ shopping experiences for stronger engagement and conversion, announced it has raised $45 million in Series B funding. The round was led
New Solution Transforms Performance Management for Contact Centers Calabrio, the workforce performance company, introduced its new Performance Management solution at Customer Contact Week (CCW) Las Vegas 2025, one of the largest gatherings for customer experience professionals in North America. The Performance
ShareCRM launches on Lark App Directory, uniting CRM and team collaboration for seamless customer engagement and productivity in one integrated workspace. ShareCRM, a leading innovator in customer relationship management solutions, announced its official integration with Lark’s ecosystem through inclusion in
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