Traction Guest announced its Visitor and Employee Management System as part of the Work.com collection page on Salesforce AppExchange—the world’s leading enterprise cloud marketplace.…
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Verint Systems, The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center Workforce Optimization Market…
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TTEC Holdings, a leading digital customer experience (CX) technology and services company focused on the design, implementation, and delivery of transformative solutions for many of the…
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In light of the challenges that the tourism industry is facing, TourConnect is putting all of its resources into assisting tourism organizations with technology to increase operational…
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As Europe’s largest independent customer experience full-service provider, Sabio scale and broad penetration of the contact centre market provides Twilio with a valuable route into the…
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Empirix, the leader in test automation and network and service performance monitoring, assurance and analytics, announced the availability of new functionality in their Hammer Cloud…
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GTT Communications, a leading global cloud networking provider to multinational clients, announced that Richard D. Calder, Jr., GTT president and CEO, will depart the company effective…
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NICE inContact, a NICE business, and the leader in cloud contact center, announced it is partnering with Zendesk, a service-first customer relationship management (CRM) company, to…
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Senior housing operator Stage Management has shortened its lead response time twelvefold using Yardi Senior CRM, a new case study reveals. Overall, the senior living marketing solution…
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UJET recently strengthened its Executive Leadership Team with Vasili Triant joining as Chief Business Officer. The SalesTechStar team had a quick QnA round with him to ask him about his…
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