Digital transformation, inflation and shipping timelines shown to have significant impact on purchasing decisions and brand loyalty Radial, a bpost group company, a…
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44% say their interest in shopping sustainably has increased since the start of the pandemic Blue Yonder released findings from its 2022 Consumer Sustainability…
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Pitney Bowes , a global shipping and mailing company that provides technology, logistics, and financial services, released new findings from its BOXpoll consumer surveys as the end of…
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Publishes a report on "Consumer to Business Communications Trend Survey 2021" transcosmos inc. hereby announces that the company has published the results of "Consumer to…
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PCI Pal® survey compares opinion between consumers and contact center professionals in the UK and USA Having surveyed nearly 3000 consumers and contact center professionals in…
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Restaurant operators are optimistic and plan to invest in technology and real estate to align with consumer preferences, fueling strong credit needs The pandemic has permanently…
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In the face of supply chain disruption, U.S. consumers are hopeful for discounts and increased inventory following the holidays Pitney Bowes, a global…
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46% plan to increase online shopping relative to last year 69% of holiday shoppers believe it’s important to give gifts that support a good cause While consumers are returning to…
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Consumers are not deterred from holiday shopping by inflation or the pandemic, according to a new survey conducted by the Strawhecker Group (TSG) and the Electronic Transactions…
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70% of consumers across the U.S. and U.K. prefer to use a combination of channels simultaneously to find answers. 77% of contact centre employees say they sometimes or…
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