AMC Technology has expanded its DaVinci Toolkit to support Teams Phone extensibility within Dynamics 365 Contact Center, enabling unified, AI-driven contact center experiences. AMC Technology, a leader in contact center integration and agent experience solutions, announced a powerful enhancement to
Putting responsible and ethical AI at the heart of procurement innovation JAGGAER, a global leader in Source-to-Pay and supplier collaboration, announced it has achieved ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS). This landmark achievement positions JAGGAER as
QuestionPro announced the appointment of Laura Baker to the position of President of Communities and InsightsHub. In her new role, Baker will lead the strategic vision and growth for two of QuestionPro’s cornerstone platforms that enable organizations to streamline research
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