New Features Further Orchestrate and Increase Sophistication for How Enterprises Manage Global Voice AVOXI, a global leader in cloud voice software for contact centers, announced new capabilities in the AVOXI Cloud Voice Platform that reflect growing customer adoption of AI-powered
Aligning brand and customer experience empowers companies to outperform competitors, achieve up to 3.5x revenue growth, and earn higher customer retention and loyalty According to Forrester’s Global Total Experience Score Rankings, 2025, when companies align their brand promise with the experiences
As economic sentiment falls, shoppers adjust and seek value – with 52% still willing to splurge to treat themselves and family The new State of the Shopper survey from Acosta Group offers a nuanced view of consumers, revealing how they’re
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