Zappix and GTS have launched their advanced Customer Engagement Solutions and Call Center Operational Enhancements for North American enterprises and government clients, marking a…
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Leverages Infosys Cobalt to simplify and standardize Proximus' ServiceNow platform for better usability and customer experience Infosys, a global leader in next-generation digital…
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Enterprise software provider attacks a $1.3T customer service dilemma Khoros, a leader in digital customer engagement software, today announced the patent-pending next-gen Khoros…
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Alliance combines the strength of Shopify's leading commerce platform with Google Cloud's leading AI-infrastructure and delivery by Cognizant's retail technology experts Cognizant…
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Data Virtuality brings enterprise data virtualization capabilities to CData, delivering highly-performant access to live data at any scale CData Software, a leading provider of…
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AI SaaS startup SiftHub is on a mission to change the way sales and presales teams discover knowledge and generate responses to boost productivity by 80%  Information overload from ad…
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Propel Data Cloud, Inc. is thrilled to announce its transition to general availability after two fruitful years of collaboration with design partners including Tackle, Tango, Lumeo and…
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Five9 customers have access to SuccessKPI's full range of contact center intelligence services for agents, supervisors and executives, from speech & text analytics to complete BI…
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This growth contributes to a 267% increase in Shopify merchants with over $100M in GMV using Nosto's Commerce Experience Platform (CXP) since 2019, including brands such as Princess…
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GoTo Contact Center Pro maximizes the customer experience with the next generation of CCaaS including omnichannel capabilities, workflow integrations, and advanced customer and…
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