Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is excited to announce that its innovative Noble® Gamified Learning Management System…
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Based on its recent analysis of the North American workforce engagement management (WEM) market, Frost & Sullivan recognizes Avaya Holdings Corp, a global leader in solutions to…
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Talkdesk, the cloud contact center for innovative enterprises, expands its workforce engagement management (WEM) capabilities with products to manage, develop and engage agents…
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Verint Systems Inc., The Customer Engagement Company, announced its inclusion in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center (CEC) report, published June 11,…
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Verint® Systems Inc., The Customer Engagement Company™, today announced its inclusion in the newly published Magic Quadrant for the CRM Customer Engagement Center report by Gartner. In…
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Contact centers can now leverage AI to automate the evaluation of every customer interaction and quickly identify the most common reasons for customer inquiries. Calabrio, the…
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Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables…
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DataFeedWatch by Cart.com sets new industry standard by becoming the first feed management solution to introduce native AI DataFeedWatch by Cart.com, a leading solution for managing…
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Improved Onboarding, Enablement Tools, and Analytics Drive Partner Success ZINFI Technologies, Inc., a global leader in Unified Partner Management (UPM) SaaS platform, is proud to…
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Revolutionary AI-based Supply Chain Decision Intelligence platform launches new inventory capabilities to identify and quantify working capital savings, while predicting and…
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