Company unveils new AI-driven product advancements that help customers successfully take products and services to market as the Highspot platform crosses 20 million connected users …
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has launched Vonage Contact Center…
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Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date 8x8, Inc., a leading business…
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Qualified content creators will gain the opportunity to shape sneaker culture and define trends in their communities while driving incremental sales impact.com, the world’s…
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has launched Vonage Contact Center (VCC) Intelligent…
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Strategic collaboration equips Business Process Outsourcing (BPO) providers with Callvu’s Digital Micro Apps, which are built for modern call-centers. Callvu, a pioneer in digital…
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Vroozi Delivers State-of-the-Art Procurement Capabilities for Deltek Costpoint Customers — Empowering B2B Procurement with AI-powered Smart Buying and a Unified Supplier Search…
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New survey finds online marketplaces are essential growth engines to expand customer base, offer new and improved services, and enhance profitability at scale Pax8, the leading cloud…
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CallMiner’s agentic AI framework builds on existing features and adds automation to the analytics process within the CallMiner platform, enhancing efficiency, productivity and…
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Integration of voice data expands visibility into support operations, giving businesses a more complete perspective of customer sentiment and experience. SupportLogic, a leader in…
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