Research demonstrates more transformation -- and automation -- helps enterprises prevail Conga, the leader in end-to-end Digital Document Transformation (DDX), announced the results…
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Acacia’s coherent optics technology empowers webscale companies, service providers, and data center operators to meet the fast-growing consumer demands for data Cisco and Acacia…
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Customer experience improvement is at the core of corporate digital investments in 2019, IDC Research Spain reports in its latest analysis "Impact of Digital Technologies in The…
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Majority of consumers prefer phone calls or in-person interactions over AI and automated experiences to complete transactions for healthcare, financial services, and more Brands are…
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Alliance yields new email API and marketing platform, strengthens Vonage’s fully integrated business communications offering via Nexmo APIs, and makes Vonage the sole SMS provider for…
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Talkdesk Boost eases transition to the cloud by augmenting existing on-premises systems with intelligent, cloud-based contact center applications Talkdesk, the cloud contact center…
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New Cheetah Tokenization and Cheetah Message Archive help marketers deliver personalized experiences while protecting consumer data privacy and adhering to global regulations Cheetah…
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A new SocialChorus study finds organizations are spending more on employee engagement than they were two years ago, yet still struggle to measure effectiveness SocialChorus, a…
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OpenText Exstream Celebrates 20th Anniversary; Aspire Says ‘OpenText Well Placed to Shape CCM Market in Years Ahead’ OpenText, a global leader in Enterprise Information Management…
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Office opens with seasoned channel sales team and plans to aggressively scale presence in Europe Dialpad, the only AI-driven, cloud-native business communications platform, announced…
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