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NICE is honored for its ability to address unique challenges in workforce optimization, for increasing agent productivity, and for driving superior contact center and CX performance NICE announced that Customer Contact Week Digital (CCW), has named NICE and its Enlighten
Online prices in June 2022 up 0.3% on annual basis, dropping 1% month-over-month $74.1 billion was spent online in June; over $451.7 billion spent online year to date, growing 7.5% year-over-year Grocery prices continue to surge, hitting another record high
DecisionLink, a leader in secure, SaaS-based Customer Value Management solutions that simplify and automate customer value conversations at all stages of the customer journey, announced today that Tim Fitzpatrick has joined the company as SVP of Sales. In this role,
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