Digital front doors of businesses require greater levels of empathy and attention be paid to contact center agent well-being and engagement. Playvox, the leading CRM-connected…
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NICE  announced a new series of virtual events sharing best practices for delivering next-gen CX and meeting customers on their channel of choice while providing hyper-personalized…
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Maven Wave, an Atos company, announces it has achieved its 11th specialization in the Google Cloud Partner Advantage Program. This latest specialization, for SAP on Google Cloud,…
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Revenue Storm Corporation, a global sales training and consulting firm, announced it has been selected to be on Training Industry's 2021 Top Training Companies™ List for the sales…
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Deeper integration of CRM and contact center tools enables highly customized interactions, streamlines contact center operations and boosts efficiency Combines the power of…
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Major advance in Retail Science for Multichannel, Multi-Offer, and Customer Segmentation Clear Demand Inc., innovation leader in omnichannel retail price, promotion,…
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The leading Visual IVR and mobile On-Demand Self-Service vendor has seen demand for its flagship solution continue to grow this year on the back of accelerated contact center…
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Additional billing and payment options unlock new revenue streams and enable frictionless payments for subscription companies Recurly, Inc., the leading subscription management and…
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15,000 Global Organizations Choose Boomi To Unlock The Value In Their Data Boomi™, a Dell Technologies™ business and leading provider of cloud-based integration platform as a service…
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Company to Modernize Relationship Renewals Process for the Digital Age ServiceSource International, Inc, the customer journey experience company, today announced a new agreement to…
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