New Pilot Programs Roll Out at Select Hotels, Evolving Seamless Guest Experience and Furthering 'Commitment to Clean' Marriott International, Inc. today announced the debut of a pilot…
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Code Corporation, a global leader in barcode scanning and data capture technologies, today announced it has added two new leaders to its roster of experts, Lorraine Dieterle as Director…
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Playvox shares how to improve customer satisfaction while maintaining agent well-being in remote and hybrid omnichannel centers What: Playvox, the leading CRM-connected omnichannel…
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Computer Talk Technology Inc. (“ComputerTalk”) is pleased to announce their completion of the Microsoft Teams Connected Contact Center Certification Program, becoming one of the…
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Software companies in Sales and Marketing earn recognition based on authentic user feedback TrustRadius, the most trusted customer voice, and insights platform, today…
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Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the ability to observe, validate and quickly…
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Playvox is the only Contact Center software company in the top 10 of the G2 Spring 2021 Report Playvox, the leading CRM-connected omnichannel contact center provider of workforce…
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Voximplant Platform as a Service Latest Partnership with Google Cloud Enables Businesses Worldwide to Scale Enhanced Customer Experiences with AI in High Complex Environments  …
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Convoso, cloud-based outbound call center systems provider, has significantly upgraded the platform’s voicemail detection accuracy, speed, and flexibility to help customers improve…
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Global contact center recognized for its collaborative, supportive, and motivating work culture, the second time in a row. ContactPoint 360 Inc. is proud to announce…
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