Once a cost center; now a revenue driving powerhouse. For Customer Success, it’s been quite the journey—and all in 10 years or less. Today, recurring
Once seen as a nice-to-have within the sales process, video messaging is increasingly becoming a must-have touchpoint. Personalized video messages help salespeople stand out from
Focus on the Keys to Thriving in Adverse Conditions: Productivity, ROI, and Strategic Agility Although the indicators can conflict and fluctuate from month to month,
With the ongoing economic downturn and the prolonged recession forcing organizations to think ahead and shield against potential disruption, the current climate is uncertain to
Live chat and chatbots are two useful contact methods that have taken over the world
Today, every business works hard to stay ahead of the curve. While emails have always
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Cohort Analysis Overview: Cohort analysis is a powerful technique in behavioral analytics that involves grouping
The evolution of barcodes from a ground-breaking concept to an integral part of inventory management
**The primary author of this article is Vaishnavi Vaidya _________ Why do you need a
Zentara unites 60+ industry leaders to advance Indonesia’s digital sovereignty through an AI-powered cyber defense ecosystem. Zentara Technologies announced the successful launch of its inaugural Founding Partner Circle, bringing together more than 60 technology and business leaders representing +24 organizations
The partnership provides Gemini with unified onboarding and compliance infrastructure, supporting secure, seamless customer experiences across global markets. FrankieOne, the unified onboarding and digital identity platform trusted by 250+ banks, fintechs and global financial institutions, announced a new partnership with
Opine’s new funding, led by S3 Ventures, solves a decades-old problem for companies selling complex solutions, where selling and delivering their solutions requires detailed multi-department synchronization. Opine announced that it has raised five million USD in new financing led by
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