In an era where customer expectations are sky-high and patience is paper-thin, businesses are racing to modernize their contact centers. AI, automation, and omnichannel platforms
Only 57% of salespeople met their quotas in 2024–the lowest figure in the last five years. In the U.S., that number falls even further to
As leadership teams finalize their 2026 roadmaps, one truth is impossible to ignore: growth targets aren’t shrinking, but teams are. Growth targets are climbing. Headcounts
Despite surging investment in AI, sales reps are ignoring tools that don’t integrate into their workflows. Sales leaders have invested heavily in AI over the
Cold calling used to be the most important part of sales, but now predictive AI
Imagine adding a real-time lead scoring tool or a proposal generator to your CRM with
Empathy has always been a cornerstone of effective sales. As customer expectations evolve, sales teams
Recent reports indicate an increase of around 4.7% in marketing and sales technology budgets, with
Sales leaders must always stay ready to embrace innovation and change. From the transformative power
Enhancing the data in your Customer Relationship Management (CRM) system is essential for maximizing the
For years, the safe move in enterprise tech was consolidation. Companies invested heavily in all-in-one cloud suites that promised a single view of the customer and seamless integration across marketing, sales, and service. The appeal was simple: one vendor meant
Data proves brands are converting refund moments to sales more often and in less time through Reshop’s instant refund technology Reshop, the leading instant refund and post-purchase platform, is addressing the industry-wide uptick in returns. the company announced new data
New partner program will empower organizations to deliver tailored, production-ready AI solutions and unlock new revenue opportunities Unframe, the managed AI delivery platform for global enterprises, announced the launch of the Unframe Unlimited, a new program designed to help channel
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