This addition expands Akkadian’s Webex Control Hub provisioning support to include Webex Contact Center, adding to our current capabilities for all Cisco on-premise contact center…
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We believe the retail industry is being transformed by innovative hyper-local retail solutions that have been receiving praise from industry leaders.  HIVERY, a pioneer in…
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Results based on insights from CX and IT leaders surveyed for Metrigy's Customer Experience 2023 global research study Vonage, a global leader in cloud communications helping…
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HighRadius positioned highest in the Ability to Execute axis and furthest in the Completeness of Vision axis for the second consecutive year. With 800+ clients, including…
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Frost & Sullivan recognizes NICE for its industry-leading multipath approach to customer experience NICE announced that it has received Frost & Sullivan’s 2022 European…
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Funding will further Ox's leading innovation—a patented wearable device that directs workflows via artificial intelligence Ox, an AI-powered technology platform for frontline…
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With the opening of the data center, Datadog customers and partners can store their data in Japan and meet local data residency requirements and preferences Datadog, Inc., the…
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CoE lab to leverage Google Cloud’s advanced capabilities to develop innovative solutions incorporating next-generation technologies like 5G, Edge Computing, Data Analytics, IoT, AR,…
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Launching the world's first contract data management solution designed specifically for complex SaaS contracts Zylo, the enterprise leader in SaaS Management, announced the launch of…
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Avaya Experience Platform recognized for enabling organizations to deliver exceptional customer experiences across all channels Avaya, a global leader in solutions to enhance and…
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