Leading companies that amplified their technology investments during the COVID-19 pandemic have significantly extended their growth advantage over competitors, according to new research…
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Key takeaways Deloitte 2021 Global CPO Survey Infographic (PRNewsfoto/Deloitte) The chief procurement officer (CPO) is playing an…
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The COVID-19 pandemic has elevated consumers' focus on sustainability and willingness to pay out of their own pockets – or even take a pay cut – for a sustainable future, according to a…
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Successful consumer-facing companies are repurposing physical locations, exploring new business models, and rapidly adopting advanced analytics and other disruptive technologies…
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Hoist Finance won the Responding in a Crisis – Best Partnership Solution (Technology) award at the prestigious European Contact Centre & Customer Service Awards 2020 on 16 March…
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New disruptions might push supply chains to their breaking point without immediate foundational improvements The COVID-19 pandemic laid bare widespread problems with supplier…
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As the impact of COVID-19 on organizations continues to bite, developers are playing a key role in helping organizations meet their digital transformation goals despite facing…
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The largest provider of intercity bus transportation in North America uses Sprinklr’s CXM platform to gain valuable insights from social listening Sprinklr, the Customer Experience…
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New partnership helps organizations manage and track COVID-19 vaccinations & outcomes Infor announced a global strategic partnership with MphRx to help healthcare organizations…
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Recent research from Parks Associates' New SMB Landscape: Devices, Communication, Security, Support reveals nearly 29% of SMBs report their company is at risk of going out of business…
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