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On paper, retail labor plans often look sound. They’re crafted using forecasts, historical data, and performance goals designed to keep costs down and productivity up.

Every day, companies receive an invaluable flood of insight, hidden in support emails, chat logs, and service calls. Feedback is omnipresent. Yet most of it

For over a decade, customer experience (CX) strategy has been propelled by incremental efficiency: shorter handle times, improved routing, and frictionless omnichannel integration. We’ve streamlined

Sales leaders must always stay ready to embrace innovation and change. From the transformative power

Enhancing the data in your Customer Relationship Management (CRM) system is essential for maximizing the

Setting goals and creating a blueprint to achieve them is critical to success. Whether you’re

A sales professional made more than 100 cold calls in one day in 2023. What

Sales technology (SalesTech) activates predictive engagement by using AI and machine learning to analyze vast

Picture this: A worldwide company is getting ready to give a price for a specialised

Partnership expands no-code industrial AI across Thailand with predictive maintenance, advanced process control, vision AI, and seamless Ignition integration SORBA.ai, the leading no-code industrial AI platform for manufacturing, energy, and critical infrastructure, announced a new channel partner with Appomax (www.appomax.co),

To date, B2B sales has maintained a constant rhythm: buyers discovered products via marketing play, engaged directly with sales reps for education and guidance, and then relied on demos to validate and solidify their decisions. This sequence is now broken.

MediaTek, a global leader in innovative semiconductor solutions, announced that it is working closely with DENSO, one of the world’s leading automotive technology providers, to develop a custom automotive System-on-Chip (SoC) solution tailored for Advanced Driver-Assistance Systems (ADAS) and cockpit




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