The Digital Convergence Platform Seamlessly Integrates Crystal-Clear Voice + Video, Smart Messaging, and Customer Identity Products With Back-End Systems to Mobilise an Unrivalled…
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Providence to Partner with Smartly.io Founders, Who Will Continue to Lead the Company and Maintain Significant Ownership Smartly.io, a leading global creative and digital…
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Vonage , a global business cloud communications leader, announced that ContactCenterWorld, the world's largest contact centre and customer engagement association, has named Dave D'Arcy,…
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Marketers Can Now Share Customer Segments, Affinities, and Other Metrics Between Lytics and Google AD Campaigns for More Precise Targeting and Increased ROI Lytics, the real-time…
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Solution Enables Inline Analytics for E-Commerce, Customer Service, and Virtual Assistant Services in Public or Private Clouds, Reducing Costs by More Than 90 Percent over Traditional…
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76 percent of client engagements involved in-person meetings. 87 percent clients prefer text messages. Customizing content for clients, the top challenge CRM solutions…
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 22 of Customers Will Buy Again.  32% of Shoppers Considered Their Purchases Two Weeks in Advance  A quarter of First-Time Buyers Will Buy again in 108 Days Retailers in…
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Voice-enabled access to call and interaction reports, customer information. Detailed sales activity metrics available for executives. Helps conversate with data.…
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Gives Both State and Federal Agencies Access to Veritone Aiware and Its Powerful AI Applications for Public Safety Hosted on Microsoft Azure Government Veritone Inc.the creator of…
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 Pareteum Corporation, the rapidly growing cloud communications platform company, announced that Brazilian communications service provider Linktel will deploy the Pareteum Experience…
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