The Industry’s First Global Cloud-Based SIP PSTN and Multi-Platform Integration Network. OneStream Networks launched Cloud Voice Hub, the industry’s first global cloud-based SIP PSTN…
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Aragon predicts that By YE 2022, AI-based contact centers will be able to identify the real issue a customer is facing 50% faster than traditional approaches. Aragon…
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Post-pandemic policies fail to meet investor and employee demand for greener travel, Emburse research reveals One in two organizations plan to increase their focus on…
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The outdoor furniture brand has the largest crowdsourced showroom platform in the United States Outer, the fastest growing direct-to-consumer home brand of…
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Survey shows demand for greater integration between Atlassian and third-party applications; use of Atlassian tools increasing organisation-wide; and growth of Agile and DevOps…
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In 32 key user satisfaction metrics, G2 reviewers prefer UJET compared to competitors in contact center operations UJET Inc., the world’s first and only CCaaS 3.0 cloud…
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New 2021 Global Contact Center Survey identified that leaders see customer experience as the most important strategic focus for contact centers, which are poised to become the heart of…
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New Solution Designed to Integrate Seamlessly with Legal Technology Platforms Docufree, a business process services provider of large-volume document scanning, cloud-based…
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Status validates Navisite's expertise in helping customers achieve success in all phases of the AWS cloud adoption process Navisite announced that it has been accepted into the Amazon…
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